How to manage team members
reShift automatically pulls in all of your team members from Hot Schedules where you can see them in the Roster list. You will see their shift times, whether they have been assigned to positions and what job they were scheduled in Hot Schedules for.
To manage a team member, just click on their name in the Roster.
Here you will be able to edit their shift length, track if they arrived late or are out of uniform, add details to their team member profile noting if they are a minor, trainer or a shift lead.
Want to see only team members within a certain job? No problem, just click on “Jobs” and you filter team members you see by their job assigned in Hot Schedules.
Common Questions
How do I track when a team member calls out?
By swiping left on a team member, you can mark them as called out, then a menu will appear asking you the reason for the callout. They will then appear in a list you will get weekly of all the team members who called out.
What if team member's switch shifts last minute?
You are always able to add a team member who is not on the schedule in reShift. You can do so by selecting "Add TeamMember" and picking from team members who are not already scheduled for the day.
How do I track when a team member is late?
You can tap on a team member and tap the checkbox for "Arrived Late". You can then leave the time they arrived and any details. We send you a weekly report with the team members who arrived late that week.
How do I track when a team member is out of uniform
Just like "Arrived Late", we also have a tag for being "Out of Uniform" as well.
How do I find information about team members who arrived late or had callouts?
We send out reports to your restaurant weekly,giving you the list of who called out, the day and the reason and who arrivedlate. That way you can help keep your team accountable.
reShift isn’t showing anyone in my roster, what do I do?
The most common reason for this issue is not being connected to wifi. reShift needs to be connected to wifi in order to work. Check your settings and make sure you are connected. If this issue is still happening after you have checked, please email hello@reshiftapp.com